A diagram and scorecard that you can use to improve how your organization plans and delivers value to customers.
Manager as an ozone layer
Less “managers as shields” and “managers as sh*t umbrellas” metaphors, please.
Stop boiling the data ocean
It’s wild how many organizations invest in data initiatives without the clarity of what questions they’re trying to answer or how they’ll ensure the quality of reporting.
How product management can double customer LTV
I was fortunate enough to be part of an extremely impactful product launch in the online grocery space. Here's what happened and how we did it.
Installing ramp meters on your product roadmap
I’ve found that a simple technique for improving product delivery involves “installing ramp meters” by committing to a clear cross-team cadence for reevaluating priorities.
What is the chance that my kids let me sleep tonight?
What is the probability of a full night’s sleep for my family on any given night? How does that change over time? Do I want to even know?
Product managers build bridges
Just as a bridge creates new value by connecting previously unconnected pieces of land, a product manager creates new value by connecting previously unconnected user needs and organization-supplied solutions.
Product managers are the Underpants Gnomes of an organization
Product management is somehow both stupefyingly simple, and maddeningly complex — not unlike the human beings that product managers spend much of their time cajoling.
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